Shipping & Return Policies — Majillan
Shipping & Return Policies — Majillan
Shipping Policy
Processing Time:
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Orders are processed within 1-2 business days.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times:
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Canada: Standard (3-7 business days) | Expedited (1-3 business days)
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USA: Standard (5-10 business days) | Expedited (2-5 business days)
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International: Standard (7-20 business days) | Expedited (5-10 business days)
Shipping rates are calculated at checkout based on package weight and destination.
Tracking: Once your order ships, you’ll receive a confirmation email with a tracking number.
Customs & Duties: International customers are responsible for any customs fees, duties, or taxes.
Return & Exchange Policy
Eligibility:
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Items can be returned or exchanged within 30 days of delivery.
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Products must be unused, in original packaging, and include all accessories.
Non-Returnable Items:
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Gift cards
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Sale or clearance items
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Downloadable software or digital products
How to Initiate a Return:
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Contact us at [Info@majillan.com] with your order number and reason for return.
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We’ll provide a return authorization and instructions.
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Ship the item back to us. Return shipping costs are the buyer's responsibility (unless the item is defective or incorrect).
Refunds:
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Once your return is received and inspected, we’ll notify you of approval or rejection.
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Approved refunds will be issued to your original payment method within 5-7 business days.
Exchanges:
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Need a different item? Contact us to arrange an exchange.
If you have any questions, feel free to reach out — we’re happy to help!